Terms of Use

Last updated: [DATE] · Applies to the Sibaya Estate Management guest registration and access system

These terms cover your use of this guest registration and access system. They are separate from, and do not replace, the estate's own house rules, which you agree to separately when you sign your security pass at the gate.

This page covers the booking system itself. Substantive estate rules, such as noise, conduct, or amenity access, live in the estate's own House Rules document, referenced on your signed security pass. This page doesn't attempt to restate those, since they belong to the estate, not to this software.

Who this applies to

These terms apply to hosts (owners or people managing a unit on the estate), guests registering for a stay, and any additional guests listed on a booking.

Accuracy of information

You're responsible for making sure the information you submit, including names, ID or passport numbers, contact details, and vehicle information, is accurate and belongs to the actual people arriving. Submitting false or misleading information may result in access being refused at the gate or a booking being cancelled.

Gate codes

Your gate code is personal to your unit or host account and should not be shared beyond the guests you're actually registering. You're responsible for anyone who uses your code to access the estate.

Identity verification at the gate

On arrival, security personnel may ask to see your ID or passport and take a photograph of it, along with a photograph of you holding it, to confirm your identity against your booking. Entry may be declined if you're unable or unwilling to provide this.

Cancellations and changes

Hosts can amend or cancel a booking themselves through the host portal at any time before check-in. Cancelled bookings remain on record for the estate's own security and audit purposes, they are not deleted.

Acceptable use

This system is provided for genuine estate access and booking purposes only. You agree not to:

No liability for estate conduct

[Sibaya Estate Management] is not liable for loss, theft, damage to personal property, personal injury, or security incidents arising from your visit to the estate. These are governed by the estate's own indemnity terms, which you accept separately when signing your pass at the gate.

Changes to these terms

These terms may be updated from time to time. Continued use of the system after a change means you accept the updated terms.

Related policies

See also our Privacy Policy and Cookie Policy.